permafrostudio

Guardn · Permafrostudio

Your story,
kept between you.

Guardn uses personal data only to run your Balance, your games and your account. No ads, no tracking, no data sale — and what you keep private is never shown to your partner.

Effective 6 November 2026 Your privacy choices
01

Who this policy covers

This policy applies to the Guardn iOS app, its widgets, the Guardn backend and the Permafrostudio account services used by Guardn. Permafrostudio is responsible for the processing described here.

Guardn is a relationship app for couples, which you can also start on your own: you note what matters to you in your relationship, plan moments, record your gestures and play games for two. Your data lives on your iPhone first; the account, pairing with your partner, synchronisation, AI features, purchases and notifications require server processing.

02

Data we process

Account and profile

Account identifier, email address or Apple/Google sign-in identifier, first name, profile photo and avatar colour, and your exact age and sex if you provide them. This Permafrostudio account is shared by the studio’s apps.

Your relationship

Your Balance themes, how much each matters to you, your ratings and the words you add, your expectations, the gestures you record, the moments and dates you plan, your Guess answers, your personality settings and your feedback on tips.

Games for two

Your answers in Cards for two, the Weekly check-in and A disagreement?, the hearts you give, your streaks and the mood you choose in Duo.

Pairing

The link between your account and your partner’s, the pairing code, and when you paired or unpaired.

AI requests

With Guardn+, the content needed for the feature you use — for example your partner’s themes and ratings for tips, or the text you ask to rephrase — is sent to our server to generate a response.

Purchases

Product identifiers, transaction identifiers, purchase state and entitlements (Guardn+, All widgets), including whether Guardn+ comes from you or from your partner. Apple processes payment details; Guardn never receives your card details.

Notifications, support and security

Your device’s push notification token and notification settings (including quiet hours and time zone), support conversations, request timestamps, AI usage records for fair-use limits, and limited security or error logs.

Stays on your device

The camera is used only to scan your partner’s QR code; no image is recorded or sent. Moment reminders are local notifications, and widgets read a summary stored on your iPhone. Adding a moment to your calendar uses the iOS system screen: Guardn never reads your calendar.

03

Why we use it

  • Provide Guardn: authenticate you, save and sync your Balance, tips and games, show your partner what you choose to share, and power widgets and notifications.
  • Provide requested AI features: generate tips, personalised cards, rephrasings and the guided steps of A disagreement? when you ask for them.
  • Process purchases: verify Guardn+ and the All widgets pack, share Guardn+ with your paired partner, restore purchases and apply fair-use limits.
  • Support and security: answer your messages, prevent fraud and abuse, and keep the service reliable.
  • Comply with law: keep records where required and respond to valid legal requests.

What you write about your relationship may reveal intimate aspects of your private life. We process it only with your explicit consent, which you give by entering it in Guardn, and only to provide the app. You can withdraw it at any time by deleting your account. Other processing relies on performing our agreement with you, our legitimate interests in security and support, and legal obligations.

We never use your data for advertising, never sell it, and your relationship content is not used to train AI models.

04

What your partner sees

Guardn is built so that each of you keeps a private space. Once you are paired:

  • Your partner can see: your Balance themes once they have guessed how much each matters to you, your ratings and words on those themes, the gestures you record for them, the moments and dates you plan together, and your game answers once you have both answered.
  • Your partner never sees: your feedback on tips, your settings, your personality answers, your mood in Duo, or game answers that have not been revealed yet.
  • Guardn+ is shared: if one of you subscribes, the other benefits while you are paired. Your partner never sees your payment details.

If you unpair, each of you keeps your own notes; your shared answers and moments are archived and no longer updated, nothing new is shared, and the sharing of Guardn+ stops immediately. Please only add information about your partner that they would be comfortable with.

05

AI features

AI features are part of Guardn+. When you use one, the content it needs is sent over an encrypted connection to our server, then to an Amazon Nova model through Amazon Bedrock, operated by Amazon Web Services in the European Union.

The content is used only to return a response to you, and Amazon does not use it to train its models. Guardn does not use AI to make decisions about you; AI suggestions are general ideas, not professional advice.

When you rephrase your words, your partner sees only the version you choose.

06

Who receives data

We disclose only what is needed for the purposes above:

  • Your partner receives what you share in Guardn, as described above.
  • Apple provides Sign in with Apple, App Store payments, push notifications and platform services.
  • Google provides Google sign-in, only if you choose it.
  • Amazon Web Services hosts our servers and database in Frankfurt, Germany, and runs AI models through Amazon Bedrock in the European Union.
  • RevenueCat verifies purchases and keeps your Guardn+ and widgets status.
  • Mailjet delivers account login emails and one-time codes.
  • Authorities or advisers may receive limited information when required by law or necessary to protect users, rights and service security.

Service providers must protect data and may use it only to provide their services to us. Guardn has no advertising, no analytics or tracking tools, and does not sell personal data.

07

Retention and deletion

Relationship content and profileKept on your iPhone and, synced with your account, on our servers in Frankfurt, while your account is active or until you delete it.
After unpairingYour own notes stay in your account. Shared answers and moments are archived read-only for each of you.
AI requestsProcessed to return the response. Only the result you keep and usage records for fair-use limits are saved.
Login codesExpire after 10 minutes and can be used only once. Limited anti-abuse records may be retained for security.
Purchase and legal recordsMay be retained for accounting, fraud prevention, purchase restoration, disputes or other legal obligations.

Deleting your data

In Guardn, open Settings › Account › Delete my Guardn account and confirm. This deletes your Guardn data from our servers, removes Guardn from your Permafrostudio account and clears your iPhone. What your partner wrote stays in their account. Your other Permafrostudio apps are not affected; to delete the whole studio account, contact us. Logging out keeps your data.

Deleted information may remain briefly in encrypted, access-restricted backups until the rolling backup cycle replaces it, or longer where retention is legally required. It is not restored to the active service except for disaster recovery or legal necessity.

08

Your privacy choices

You can control Guardn without waiting for support:

1

Choose what you shareEdit or delete your ratings, words, gestures and moments at any time, and unpair whenever you want.

2

Get a copy of your dataContact us at any time to receive a copy of your Guardn data.

3

Manage permissionsUse iOS Settings to withdraw Camera and notification permissions at any time, and choose in Guardn which of your partner’s activities notify you.

4

Delete your accountUse Settings › Account › Delete my Guardn account to erase your Guardn data.

5

Exercise privacy rightsAsk for access, correction, portability, restriction, objection or deletion by contacting us. We may verify your identity. You can also complain to the CNIL (cnil.fr) or your local data protection authority.

Contact us about privacy
09

Security and where data is processed

We use encrypted connections, encrypted storage, access controls, rate limits and account-scoped authorisation; your private content is never served to your partner. Guardn does not use end-to-end encryption, so that our server can share what you choose and run the AI features you request. No service is risk-free.

Our servers and AI processing are located in the European Union. Apple, Google, RevenueCat and Mailjet may process information in other countries under their applicable safeguards and agreements.

10

Children

Guardn is not intended for children under 13. Where the law of your country requires it for your age, use Guardn only with the permission of a parent or guardian. If you believe a child under 13 has provided data, contact us so we can delete it.

11

Changes to this policy

We may update this policy when Guardn, its providers or legal requirements change. We will update the effective date and, for material changes, provide an appropriate notice in the app.

12

Contact

Permafrostudio is the trading name of AMARA Iliam, sole trader (entreprise individuelle) based in Marseille, France, and the contact point for Guardn privacy matters.

contact@permafrostudio.com